IT Support
Measurably
better it support
React Computer Partnership is dedicated to improving business profitability through exceptional IT support and the intelligent deployment of information technology. We continually measure, review and refine our support services.
We will not talk technical to you or your employees.
We firmly believe that if you are paying for IT support, you should never be left wondering what is going on. Communication is a key guiding principle behind our services, and we promise to keep our customers up to date with progress on every open support call.
We believe in our
strengths
We take great pride in what we do and consider it to be a professional business support service
We work to ITIL (ITIL® is a globally recognised best practice methodology for IT service management that is used all over the world by leading organisations). ITIL® ensures that their IT services are aligned to the needs of their business.
This best-practice approach to IT service management provides a clear and structured methodology to which we intelligently prioritise service calls to ensure the most pressing issues get resolved first.
Unleash the
potential of your IT
We can make the various components of an IT infrastructure work together seamlessly, making the working day more efficient for everyone involved.
A trusted Digital
Working partner
Our expertise goes beyond the technical. We understand both the human and the practical needs of an organisation, and can tailor our services accordingly.
Measurable
IT support
We continually measure, review and refine our support services, and have six years’ worth of unrivalled statistics to back these figures up.
We innovate on
your behalf
Technology is continually evolving, and it is a key part of our role as an IT Support company to understand and evaluate new developments so that we can advise you.
Download our free
cyber security
office poster
Did you know that human error is the single most common cause of an IT security breach?
While malware and computer viruses remain an everyday threat, well-informed staff can be the difference in keeping your business safe from exposure to dangerous malware and even financial loss. Don’t take chances, download our free cyber security office poster now.
DownloadWhy choose React Computer Partnership?
With over 25 years’ experience. We’ve established a reputation for providing businesses across the East of England with a top-quality support service that gives our client base the peace of mind that they are and will be looked after.
%
of support calls were completed within agreed response times
%
of support calls closed within one hour
%
of support calls completed so the customer has not had to chase us
Plain-speaking
it support
Our support is something that our clients comment most about. We regularly get businesses call us as a result of recommendations, but the main talking point is always the support – ‘quick, easy and pain-free’.
REMOTE
SUPPORT
Competitive support plans.
no hidden
costs
Unlimited call contracts with no hidden costs
Our C.A.R.E.
initiative
Our CARE initiative underpins our IT Support Services.
