About Us

React is a true 'Family Business'

Based in Woodbridge, React Computer Partnership was founded in 1997 by three brothers: Francis, Richard and Alan Pledger, with valuable support from Office Manager (and sister) Penny. It now employs a team of highly skilled IT professionals.

Our business philosophy

The world of IT has changed considerably since the 1990s and for a company to evolve along with the provision of IT services is no small feat. We stay at the forefront of innovation in order to keep businesses pushing forward and making sure IT assists our clients in achieving their business goals.

React c.a.r.e.

If you care enough to call our IT support team, then we care enough to resolve your issue as quickly and efficiently as possible.

Our CARE initiative underpins our IT Support Services, and specifically to the way we respond to every service call. All staff at React are empowered to take the necessary action to get an issue resolved and you will never have to wait for someone to get approval. Our simple and absolute priority is resolving any issues you may have with your IT.

The four elements of care:

1.

Courtesy

You will be treated in a professional and courteous manner.

2.

Availability

There will always be someone available to answer your call and take the necessary action.

3.

Resolution

Our support technician will aim to provide you with a solution within a specific target time, using all available resources.

4.

Efficiency

We will make full use of all the products, services and technical expertise that we have at our disposal to provide you with the most cost effective solution.

A professional partner to your business

Whether you are a small business looking for basic IT support or a larger company who needs business process automation or have concerns around cyber security, React has the experience, skills and ability to address your needs in a quick and efficient manner.
We take great pride in what we do, and consider IT to be a professional business support service. We work tirelessly to ensure our clients' IT is delivering what’s needed when it's needed.

Our open and straightforward approach

We’ve established a proud reputation for providing businesses across the East of England and beyond, with a first-class quality service.
Our clients like our open and straightforward approach. We don’t indulge in “techie speak” either, our customers prefer plain English, and so do we.

5 star rated on Google

5 Star rated on Google Customer Reviews

Get in touch

If you would like to know more about how React can help you, drop your details in the form below.

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